How to Use a Vending Machine: A Simple Guide for Everyone

Let’s be honest – everyone has been there. Standing in front of a vending machine, staring at that bag of chips or cold drink I wanted, but feeling a bit confused about how to get it out. 

Maybe there’s worry about losing money, or just not being sure which buttons to press. Don’t worry, it happens to the best of us.

Vending machines are everywhere these days. People find them in office buildings, schools, hospitals, train stations, and even on street corners. They’re super convenient when someone needs a quick snack or drink, but they can be a little tricky for first-time users. 

The good news is that once the basics are known, using any vending machine becomes second nature.

Getting Started: What’s Needed

Before walking up to any vending machine, make sure some form of payment is ready. Most modern machines accept several types of payment, so there are options. 

These days, many machines take UPI and even accept mobile payments like Apple Pay or Google Pay. 

Some workplaces have machines that accept employee ID cards or special prepaid cards. The payment options are usually displayed right on the front of the machine, so take a quick look to see what the choices are.

Finding What’s Wanted

Once in front of the machine, take a moment to check what’s available. Each item has a code like “A1” or “B3” displayed on small labels or the digital screen – these codes tell the machine what you want to buy.

Look through the clear front panel to make sure your desired item is in stock and hasn’t gotten stuck.

Some newer machines have touchscreens with pictures instead of just codes. Don’t rush – it’s frustrating to pay only to discover your item is sold out or jammed.

Making Payment

Now comes the fun part – paying for the snack. In India, most people use UPI payments

Simply scan the QR code on the machine with your PhonePe, Paytm, Google Pay, or banking app, enter the amount, and confirm payment. The transaction processes within seconds.

Alternatively, you can tap your card or phone on the contactless reader, or insert your card into the slot if available. While some machines still accept cash, UPI is the quickest and most convenient option.

Selecting the Item

After completing payment, it’s time to make your selection. Find your desired item and note its code, then enter it using the keypad. Press the buttons carefully – if you make a mistake, use the “clear” or “cancel” button to start over.

On touchscreen machines, simply tap the picture of what you want instead of entering a code.

Double-check your selection before hitting “select” or “enter” – once confirmed, there’s usually no going back, so make sure you’ve chosen the right item.

Getting the Purchase

After making your selection, the machine will make mechanical sounds as it dispenses the item.

Wait a few seconds for your purchase to drop completely into the delivery bin at the bottom before reaching in – this prevents items from getting stuck partway down.

If you paid with cash and are due change, don’t forget to collect it from the separate change slot, usually located next to the item dispensing area.

When Things Go Wrong

If the machine takes your money but doesn’t give you an item, don’t shake or kick it.

Instead, note the customer service number, machine location, and ID number (all printed on the machine), then call to report the issue for a refund.

If an item gets stuck and is visible, you can try purchasing the same item again – the second one might knock the first loose, giving you both. Only try this if you’re okay with potentially buying two of the same thing.

Conclusion

Here are a few tips for a smoother experience. Since most payments are via UPI, ensure your phone has good network connectivity and sufficient balance in your linked account.

When buying fragile items like chips or cookies, listen for the drop sound – if it hits hard, your snack might be crushed. For regular users at work or school, learn each machine’s quirks, like which slots tend to jam or which items dispense smoothly.

Vending machines are simple automated vendors that have become an everyday convenience. Once you master these basics – checking availability, scanning the QR code for payment, making your selection, and collecting your item – the whole process becomes second nature.

So next time you’re craving a quick snack or drink, approach that vending machine with confidence and enjoy your treat.